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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in New Providence, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Western Union County today at (908) 791-9177 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

The Most Overlooked Facts About Damage Remediation in New Providence

12/29/2019 (Permalink)

damaged apartment building Don’t despair when your home or office sustains damage.  Contact SERVPRO to assess and remediate.

Some Simple Tactics for New Providence Damage Remediation 

We are more than just a restoration company; we are professionals dedicated to getting you back on your feet when disasters strike. Because we are locally owned and operated, our field technicians are right in New Providence and other towns in our area alongside you. We have round the clock service to ensure that We’re Faster To Any Size Disaster. While we have been under new management since early 2017, this has made us more attuned and focused on the needs of our customers and how each component of our large recovery team can do their part to make tasks more efficient and less expensive for our customers. 

Fire 

Fires can sweep through a property quickly, engulfing multiple rooms before first responders can quell the flames. The traditional approach from first responders for a raging blaze is to snuff it out with substantial amounts of water. As a homeowner, you now have to contend both with how far fire effects have spread throughout your New Providence home, but also the saturation and standing water in many areas of the property as well.  

Our full team of SERVPRO specialists knows how our areas of expertise interweave. For this reason, we can dispatch several of our Water Restoration Technicians (WRT) along with our Fire & Smoke Restoration Technicians (FRST) and Odor Control Technicians (OCT) to a fresh New Providence housefire. The mitigation of your property is a critical first step that can allow our full range of personnel to work to remove acute threats to the structure. We can clean soot, clear smoke residues, deodorize the house and its contents, remove debris, remove damaged structural elements, and offer full-scale reconstruction with our team of licensed contractors.

Content management is also a focus of our professionals, and much of this pack out and movement of your belongings can happen early in the assessment and mitigation process. Our qualified technicians can clean soot and residues from contents, utilize sophisticated vaults like our ozone chamber for faster deodorization efforts, and more. Whenever fire damages affect your New Providence home, we are there quickly to help you through it. 

Storm

Our focus in recent years since our team has come under new management is to increase our speed and effectiveness during a crisis. Because powerful storm systems and damaging weather events can occur year-round to New Providence homes and businesses, our storm relief team is one that must stay ready to move out at any time. We have staffed 24-hour emergency lines to reach our professionals whenever you need us, and our prompt response can help when structural breaches have occurred. 

Because of our division of talented general contractors, we can offer emergency construction solutions during a storm disaster. In many situations, roof tarping and board up remove the avenue for water to breach New Providence homes, successfully thwarting further flood damage that already exists. While full-scale reconstruction and rebuilding must occur at a later point, this provides an avenue for our technicians to begin vital mitigation efforts inside with extraction and drying techniques. 

How we respond to flooding in New Providence homes is also changing, because we are focused on giving every technician extensive training and education in the newest techniques, equipment, and approaches. We want flood recovery to be as efficient as possible because we know the effect it can have on your family, and how important it is to keep our restoration costs as minimal as possible. 

Mold 

It is becoming common knowledge that mold colonization can begin in as little as 48 to 72 hours, depending on the circumstances. Without always having glaring symptoms, many New Providence homeowners can overlook the initial signs and only recognize mold effects once colonies have developed. By this point, the ability to spread between surfaces and materials is fast – the situation can get out of control quickly. We have a team of qualified remediation experts accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) who can help. 

Because mold can be such a common problem in our area of the country, we answer many call-outs for inspections and remediation. We have an experienced division of professionals fitted with the top-tier equipment and products to get the job done right in your New Providence home or business. Between our potent line of SERVPRO-created antimicrobial agents and mold inhibitors to machines like our media and soda blasters that can remove the entire hyphae of a mold organism without damaging the hosting material, we have the tools to do the job efficiently.

 One of the most considerable risks of active mold colonization is the exposure from those unprotected. Mold can cause health effects, and that is what makes our containment efforts so vital when we must work around the occupants of the house. With barriers, we can prevent the spread of debris, spores, and other particulates throughout even the demolition and reconstruction phases that might be necessary to restore your New Providence property. 

Water

The recovery of water loss incidents is a frequent request for our service in every season of the year, and that is why it is one of the niches of restoration that we stay continually prepared to face. This effort begins with the education of our employees, and currently, our nearly our entire staff has WRT certification through the IICRC. This focus allows us to immediately provide qualified and educated personnel to any New Providence home at any time of the day or night.  

Few restoration companies can say they are as prepared for disasters and emergencies as we are. We have a full roster of restorers ready to mobilize at a moment’s notice, many of which who have secondary endorsements through the IICRC in Applied Structural Drying (ASD) and Applied Microbial Remediation (AMRT.) The more experience and skill we have in our operation, the faster jobs happen, and the better their results. We can make water loss effects in your New Providence home “Like it never even happened.” 

Our SERVPRO restoration services hinge on having the cutting-edge equipment for the task, and our water restoration division benefits from our advanced extraction tools like weighted extractors and our extraction wands and our rapid drying equipment to get our New Providence customers back to original condition quickly. 

We want to be the name you choose when disasters strike, and we are working hard every day to show that SERVPRO of Western Union County is a name you should trust. Give us a call anytime you need us at (908) 791-9177.

Click here for more information about New Providence.

Water Cleanup in New Providence - Why SERVPRO Practices Safety First

12/12/2019 (Permalink)

water pooling on living room floor Is the water damaging your home clean or contaminated? SERVPRO has the training to determine how to safely dispose of the water.

Why SERVPRO Follows Basic Scoping Procedures Before Contaminated Water Cleanup in New Providence 

Responding to your water loss in New Providence is a one of a kind experience not only for your family but also for our team of water restoration professionals. It is critical that we thoroughly investigate all aspects of your loss with an open mind. Although our training and experience are excellent resources, our commitment to thoroughly grasping the unique circumstances of your emergency is why we can deliver the most beneficial outcome. 

Open Communications 

Before taking on any other tasks, we reach out to help you process needed water cleanup challenges in New Providence. Transparent communication is why our team receives high marks from customers. Recovering from a water crisis requires teamwork, and we prioritize the sharing of pertinent information and work agendas with you as we begin. Expect us to explain the project in detail and obtain necessary forms. 

What We Look for During Scoping 

We start with a determination of the water contamination category, as it informs our next steps. Safely completing water cleanup is why SERVPRO employees evaluate the affected areas of your home for safety hazards, aside from the contamination. The project manager assigned to your job maps out the extent of the damage, including any migration of water into building cavities or adjoining levels or rooms. Lists of materials affected and their characteristics, for example, porous or solid, help rank tasks and ensures properly recorded details. If your HVAC system is affected, we arrange for inspection and appropriate cleaning. 

Contamination Mitigation and Remediation Planning  

Advising the homeowner of the local, state, and federal requirements and restrictions when dealing with contaminated water and its lawful disposal is a key restoration industry best practice. Our pledge to keep you in the loop is why SERVPRO is a trusted provider of water cleanup services. We work with you and your insurance company while making decisions about whether to restore or replace structural components and contents.  

Integrity, every step of the way, is why SERVPRO of Western Union County is your contaminated water cleanup service provider of choice. Call (908) 791-9177 to arrange an assessment and open the restoration conversation. 

More about New Providence.

Become Familiar With New Providence Fire Damage Disaster Recovery

11/15/2019 (Permalink)

smoke and fire coming out of a house with white siding Fires can quickly affect your living space as well as the structure of your home. Partner with SERVPRO during this difficult time.

Before We Begin Cleaning Smoke Damage in New Providence Homes

As much as homeowners want to have their properties back to preloss conditions as quickly as possible, rushing to restore New Providence residences after a fire can do more harm than good. With every scenario offering unique challenges for even our professional SERVPRO fire restoration specialists, we must carefully determine the full scope of the damage, the spread of these conditions, and the most efficient and effective approaches to fully restoring the property. 

Smoke damage and effects can be among the worst lingering examples of fire damage in New Providence homes after an emergency. Because of its ability to affect the property in more than one way, our Fire & Smoke Restoration Technicians (FSRT) must stay trained in the latest and most effective practices for addressing residues, debris, and odors that smoke effects can leave behind. Before we can begin cleaning damaged areas, however, there are preliminary steps to help ultimately make these restorative actions more successful. 

One of the first steps that we must take is identifying the full extent of these damaging residues. Between smoke and soot, coatings could spread out far from the initial source of the fire. Careful inspections can determine how fire and smoke moved through the structure and each surface directly impacted by residues. We would also use this opportunity to determine the type of residue, as there are different practices between restoring smoke, soot, and other coatings we might encounter after a fire. 

Before we begin cleaning the residue away, we must consider the type of surface and the best approach to both capture and remove soot and smoke particles from this material. Because of a bonding that occurs, that can also lead to staining with improper cleaning techniques, taking an extra bit of time to identify the best cleaning approach for the material type protects both the material itself and prevents particulates from getting stirred up into the air. 

Fire loss incidents can affect your home in many ways, but our SERVPRO of Western Union County team can help. Give us a call anytime you need us at (908) 791-9177.

Click here for more information about New Providence.

Let the Professionals Handle Mold Damage Remediation in Your Berkeley Heights Home

10/13/2019 (Permalink)

green mold on a wall Don’t let a mold infestation overtake your home. Contact SERVPRO to investigate and remediate any mold damage.

Skills and Training of SERVPRO Remediators in Berkeley Heights

Mold remediation is a valuable service that our SERVPRO team can offer homeowners and business owners throughout Berkeley Heights. With many times of elevated humidity and moisture levels throughout the region, areas throughout New Jersey can experience damp basements and similar areas of their homes that can easily facilitate mold growth. Addressing these concerns involves a carefully crafted approach based on a thorough inspection of experienced personnel.

Not every one of the technicians on our team has accreditations through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) as Applied Microbial Remediation Technicians (AMRT), so addressing mold damage in Berkeley Heights falls to these select professionals on our squad. Remediation technicians on our team are among the most knowledgeable and well-prepared for the work that they do. We even have Interactive Occupational Training (IOT) that provides advanced mold scenarios to further keep our technicians prepared for whatever comes.

One of the primary focuses of the education of our SERVPRO remediation professionals is the removal of active colonization from multiple material types. We become well versed in various types of colony removal, including soda blasting, sanding, antimicrobial products, and even oversight of controlled demolition performed by our in-house reconstruction contractors. The faster that we can employ these strategies, the less likely that colonization of mold spores can get out of control.

These same remediators must also become efficient in identifying mold growth and potential threats before they become widespread and more of a hazard. We offer a thorough inspection of the property, and because of our understanding of the symptoms of early colonization, we can often identify early-stage mold development from the presence of spotting on drywall or an undeniable musty odor in the affected region.

We strive to provide every customer with a thorough and comprehensive approach to mold colonization in their home, from the inspection upon our arrival through the need some homes have for reconstruction and remodeling. You can count on our SERVPRO of Western Union County team. Give us a call today at (908) 791-9177.

Click here to learn more about Berkeley Heights.

Powerful Remediation Tools Used in Damaged New Providence Homes

9/16/2019 (Permalink)

Mold spots all over a wall. Don’t let mold take over your New Providence home, let us help.

SERVPRO knows their way with mold let us take over.

Remediation differs significantly from contractors offering you mold removal for your New Providence home. With the concentration of mold spores in every available environment you encounter, complete mold removal is not practical or possible. Instead, our remediation professionals work to remove colonies and recover the damage that mold growth has allowed in your house.

Choosing a team of professionals might not seem like an obvious choice to handle mold damage in New Providence homes, especially considering that many property owners do not see the pressing threats of mold growth. In addition to potential health effects that could occur from exposure to colonies, materials can decay and erode while hosting mold colonies. Not only can this become a harmful situation when these materials must get replaced, but employing secondary contractors or attempting reconstruction on your own can be an overwhelming challenge.

By choosing our SERVPRO team to help manage your mold situation, you are not only employing a division of esteemed professionals accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in Applied Microbial Remediation (AMRT), Water Restoration (WRT), and other facets of recovery. You are also employing a group of licensed contractors with years of experience in the building trades to help manage controlled demolition, emergency construction solutions, containment strategies, and the ultimate reconstruction needs of the property.

Mold is multi-faceted in the effects it can present to a home, and addressing each of these concerns is the specific responsibility of our trusted remediators. With cutting-edge equipment that can address deodorization, air quality, cleaning, disinfection, water removal, and drying, we can address all phases of mold recovery with the same group of professionals. We can also offer our customers long term solutions to reduce moisture and dampness in problematic areas to prevent recurrences following soon after we leave.

We strive to provide our customers with a tailored experience that suits the needs of their home precisely. In mold damage situations, we have an elite team of qualified technicians that can help with the removal of colonies and the restoration of the damage that the organism causes. Give our SERVPRO of Western Union County team a call if you suspect mold growth in your home at (908) 791-9177.

To learn more about New Providence, click here.

A Mold Infestation Doesn't Stand A Chance Against Our Crew In New Providence

8/31/2019 (Permalink)

Black mold and fungus on wall near window Give our skilled technicians a call anytime that you need us at (908) 791-9177.

Why Remediation And Not Mold Removal For Your New Providence Home

There is substantial confusion to what qualified technicians can do in your New Providence home or business to contend with present mold growth. With the rapid spread of this hazardous organism, you need to know what your options are as soon as possible. The best solution is trusting in the accredited and renowned remediation division of our SERVPRO team. Our technicians have endorsements through both the Institute of Inspection Cleaning and Restoration Certification (IICRC) and the National Organization of Remediators and Mold Inspectors (NORMI.) Combined, these accreditations provide skilled remediation assistance to your doorstep in a short time after you call.

While there might be numerous approaches for mold damage in New Providence homes, you must first appreciate your need for professional mold remediation. Many area cleaning and restoration teams might offer mold removal services, but this is not possible. Spores exist naturally in every environment, so there is no simple approach or compelling reason to remove them all. In any of these situations, the objective is to limit the damage that actual spreading mold colonization causes, and that begins with a thorough assessment of the property.

Remediation involves a substantial amount of equipment and products, as the objective is to limit the spread of these conditions as much as possible. Our SERVPRO team can catalog where mold colonization exists and what materials might need controlled demolition or mold colony removal strategies. With the use of practices like antimicrobial sprays, sanding, and soda blasting, we can often remove the entire organism non-invasively.

Because of the potential for volatile organic compounds and other airborne threats, addressing active colonization quickly is vital. We have air filtering equipment like our hydroxyl generators and negative air machines that can help to prevent the spread of active spores and any debris circulating through the affected areas. Controlled demolition strategies can prevent the time and money invested in making mold losses “Like it never even happened.”

Mold can catch homeowners by surprise. With so many options to choose, you can count on our SERVPRO of Western Union County team to provide an honest and thorough assessment followed by the most efficient mitigation and restoration practices available. Give our skilled technicians a call anytime that you need us at (908) 791-9177.

For more about New Providence click here.

We Love Our Community!

4/6/2019 (Permalink)

SERVPRO of Western Union County attended the Fort Lee Art and Music Festival hosted by the Fort Lee Chamber of Commerce!

Here at SERVPRO of Western Union County, we feel it is extremely important to be a part of our local community. Not only have we hosted events such as our Annual Pet Adoption Day or Red Cross Blood Drive, but we have also been a sponsor and participated and many other events as well. For example, we have gone to amazing events such as the Fort Lee 5K Run/Walk and the Fort Lee Art and Music Festival. Not only that, we participate in networking events such as the Multi-Chamber Dinner & Networking Cruise that was hosted by the Fort Lee Chamber of Commerce! By participating in events like these and taking an active role in our community, we feel it not only betters us as a business, but as people as well!  

Our SERVPRO Family!

4/5/2019 (Permalink)

Our SERVPRO of Western Union County family is just as important to us as your family is to you! As a business, we take pride in how we are more than just coworkers. Each and every employee truly cares about one another. Whether it be buying them lunch or lending their tools, they show us how much they care about each other every single day. For example, for our owner and boss's birthday, we surprised him with a party in our warehouse and lunch at a local restaurant! As a business, we feel it is imperative to create a great experience not only for our customers but our employees as well. Without them, we would not be able to make it seem "Like it never even happened!"

Our Annual Pet Adoption Day in October!

4/3/2019 (Permalink)

Welcome to the Pet Adoption Day!

Each year, we host our annual Pet Adoption Day to help local animal shelters in our area. Ever since our first year, we have been more and more successful in helping find dogs and cats their forever homes. This event is our favorite event that we host by far! The look children's faces when they know they have found the perfect addition to family is priceless.

Here at SERVPRO of Western Union County, we know how important it is to give back to the community we serve and that is why we do events like this every year. We are so grateful for our community and that we are able to do our part in making it better! Without them, we would not be where we are today!

Sewage Backup in a Commercial Building in Fanwood, NJ

3/28/2019 (Permalink)

Check out this before and after!

A commercial building in Fanwood, NJ called us recently about a sewage backup in one of their bathrooms. We got a crew chief out to them the same day so we could see what we were dealing with. After evaluating the damage and identifying the course of action, we got a crew in there to begin the cleanup process. The after picture was taken only a few days after we got the call about the backup. The landlord was extremely pleased that we were able to clean up the sewage and water so quickly and that there was no odor left behind. This is what they had to say about our work:

"When one of our toilets backed up in our bathroom, to say we were shocked is an understatement. After doing some research, we decided our best bet would be to go with SERVPRO of Western Union County. After our first phone call, I knew we had made the right decision. I am so glad I decided to give them a call. I don't think any other company would have been able to get the job done like they did. They truly are amazing!" - Andrew. F - Fanwood, NJ

Meet Some of Our Awesome Employees!

3/28/2019 (Permalink)

Jelesty Mendez, Jerome Fenton, and Sebastian Osorio

Here at SERVPRO of Western Union County, we have some pretty awesome employees that make our business what it is!

Sebastian Osorio

Sebastian Osorio is a General Manager at SERVPRO of Western Union County. Sebastian has many years of experience prior to him joining us about 6 years ago. Sebastian is always eager and determined to assist our customers in the best way possible. He does this by attending classes and seminars that help him expand his knowledge on things such as water damage, fire damage, and mold damage.

Jerome Fenton

Jerome Fenton is a Marketing Representative here at SERVPRO of Western Union County. His tenacity and positive attitude that make him such a productive Marketing Representative are a result of years of experience. Jerome is constantly attending meetings and seminars in order to expand our horizons as a business as well his own.

Jelesty Mendez 

Jelesty Mendez is an Administrative Assistant here at SERVPRO of Western Union County. She has many years of experience and her position is vital to our success. She makes sure that everything runs smoothly and is always willing to help in any way possible.

Why SERVPRO of Western Union County? Read Our Reviews!

3/28/2019 (Permalink)

Read what our satisfied customers have to say about our work!

"Thank you for cleaning up the fire in our kitchen! SERVPRO of Western Union County was nothing but professional and my business was able to continue running throughout the process!" - Nolan T. from Rockaway, NJ

"Holy cow! A great company run by an awesome guy! Thank you Chris!" - Stephaine C. from Scotch Plains, NJ

"After finding mold in my basement, I was distraught. I looked online and decided to go with SERVPRO of Western Union County. I gave them a call and from the beginning of the whole process, they catered to my needs. They made themselves available and helped me get my house back. I would recommend them to anyone!" - Dana D. from Plainfield, NJ

"Thank you Chris, Pamela, Sebastian, and Jelesty for helping me through this time! I hope I never have to deal with this again, but if I do, I'm calling SERVPRO!" - Louise F. from Palisades Park, NJ.